Support of EZProxy and other 3rd Party Web Proxy Server Programs

ACS Publications does not support the implementation, configuration, or technical support of 3rd party web proxy server programs. For assistance with configuration and support of EZProxy and other web proxy server applications, please consult your vendor.        

FAQ about SUSHI

What is SUSHI? SUSHI stands for Standardized Usage Statistics Harvesting Initiative. It is a standard protocol (ANSI/NISO Z39.93-2003) that can be used by electronic resource management (ERM) systems (and other systems) to automate the delivery of COUNTER usage statistics. What COUNTER reports can be delivered with SUSHI? SUSHI 1.6 supports … Continue reading “FAQ about SUSHI”

How can I contact Customer Services & Information?

ACS Customer Services & Information is available for support continuously from Sunday evenings through Friday until 8:00 pm EDT (except holidays). On call staff are assigned to monitor the systems supported over the weekend and holidays, however, delays in responses to support requests may be experienced during the off hours. You … Continue reading “How can I contact Customer Services & Information?”

How do I activate my ACS Librarian Administrator account?

  How do I activate my ACS Librarian Administrator account? 1. Use the link sent to you via e-mail from the Sales Analysis and Support or use the link below  http://pubs.acs.org/page/institution_activation 2. To complete registration follow the steps below  

Where can I access my Web Usage statistics?

  Institutional librarians can log in using their ACS ID and access the Librarian Administration Center from their Profile page. In the Librarian Administration Center, they can view the usage statistics for their institution. If you do not have an ACS ID that has librarian administration privileges, please contact another … Continue reading “Where can I access my Web Usage statistics?”

Does the ACS Publications Web site support OpenURL linking?

The ACS Publications Web site supports OpenURL0.1(SFX0.1) for outbound OpenURL linking. (For most institutions, the change from the previous system should be seamless.) Your institution is not required to make any changes in ACS related to setup. The existing Base_URL information for each institution has been migrated by ACS to … Continue reading “Does the ACS Publications Web site support OpenURL linking?”

How can I find out to which titles my institution subscribes?

If you are accessing ACS Publications via an institution, please contact your librarian to inquire which subscriptions are available to you. If you are an institutional librarian, log in with your ACS ID and access the Librarian Administration Center from your Profile page. In the Librarian Administration Center, you can view the … Continue reading “How can I find out to which titles my institution subscribes?”

I have completed a Sales Agreement and/or have questions about it. Who should I contact?

Please contact our Licensing group, at licenses@acs.org.

I have been designated as an Administrator of our institution’s online subscriptions to content on the ACS Publications website. In order to begin the activation process I need to know our ACS ID and Password. Where can I get them?

To access and view usage statistic reports you will first need to register for an ACS ID as a Librarian Administrator. Please see the file attached which contains detailed instructions for registration. Please note that your activation code is your institution's account number.  Account_Activation_For_ACS_Administrators